Transform safety, operations, and business execution with information reimagined as cloud, cybersecurity and AI converge The world is in a race for energy and essential commodities such as water, minerals, metals, and chemicals that power economies and sustain life. As global demand intensifies and operational complexity increases, the energy and resources sector faces a defining moment to innovate. This asset-intensive sector—spanning utilities, oil & gas, chemicals, metals and mining, and engineering, procurement, and construction (EPCs)—must evolve rapidly to ensure safe, reliable, and resilient operations. At OpenText, we believe that with the convergence of cloud, security, and AI, anything that moves can now be autonomous—including the flow of information securely across and beyond organizational boundaries. Our new Energy & Resources industry solutions hub is designed to help organizations in this sector explore and reimagine how information management technologies and best practices can transform operations and the enterprise and ensure the safe delivery of critical commodities to the world. We’re inspired at OpenText—and I’m personally inspired, having been an operational user of information within this industry—to reimagine what information can do to elevate human potential across every department that directly or indirectly supports any point along the asset lifecycle. Information Management Innovations In the energy and resources sector, information is more than just data—it’s a critical asset that drives safety, efficiency, and execution. The Innovations section of our Energy and Resources Solutions Hub explores how organizations can reimagine information across complex, asset-intensive industries such as utilities, oil & gas, chemicals, mining, and EPCs. Information includes any important data, at any stage, processed by humans or machines. To reimagine is to think about something in a completely different way—whether it’s business goals, processes, or how information flows across a department, an entire organization, and beyond, between you, your customers, and your partners. This Innovations section highlights how the OpenText portfolio of solutions supports the future knowledge worker—empowering them to work smarter, safer, and more efficiently.  Discover energy and resources market solutions This section highlights how OpenText delivers solutions across key industries within the energy and resources sector—including utilities, oil & gas, chemicals, metals and mining, and EPCs. While these industries share common characteristics—such as being asset-intensive, facing safety hazards, navigating regulatory compliance, and managing operational risk—each also encounters unique information challenges. OpenText provides information management solutions to address the specific needs of companies in these industries, which is one reason why we serve hundreds of organizations across each of these industries in their information management journey. Use Cases and more Industry Solutions There are hundreds of information management use cases that elevate human potential across the energy and resources sector. From streamlining asset maintenance to automating compliance reporting, the possibilities are vast—and constantly evolving. While it’s not possible to list them all, the six featured use cases on our Energy & Resources hub represent the ‘art of the possible’ and innovative ways organizations are transforming their businesses today. Information can be reimagined across any department—engineering, operations, compliance, IT, and beyond. Our “Explore More Solutions” section invites you to dive deeper into the topics and roles that matter most to your organization. Simply click on the department or area of interest to discover additional use cases, solution insights, and executive briefs.   Learn more about OpenText industry solutions for energy and resources. The post Industry Solutions to Elevate Human Potential Across Energy and Resources appeared first on OpenText Blogs.

As summer arrives in the Northern Hemisphere, there's a familiar shift in pace—schools slow down, out-of-offices go up, and calendars open just enough to take a breath. For many, this season invites a moment to reset, reflect, and prepare for what’s next. And at OpenText Business Network, that’s exactly what our latest releases do for your digital supply chain: they deliver fresh innovations to reduce complexity, respond to evolving customer needs, and help businesses thrive in a world that's always on. OpenText™ Business Network is a leading cloud platform for B2B integration and supply chain collaboration, enabling organizations to connect systems, partners, and data across complex ecosystems. With AI-driven insights, built-in compliance, and a highly secure infrastructure, the platform helps global businesses digitize operations, boost agility, and scale with confidence. Since our last update in December, we’ve delivered two major releases—25.1 in January and 25.2 in April—packed with enhancements that simplify operations, strengthen resilience, and accelerate decision-making. Here’s what’s new: Smarter Insights with Command Center and Trading Grid with Aviator AI continues to take center stage in Business Network, making it easier for users to analyze integration health and act faster: Error message analysis: When B2B transaction errors occur, identifying the root cause can be time-consuming. This feature uses AI to surface patterns, diagnose recurring issues, and suggest resolutions in real time—reducing delays and improving recoverability. Trading Grid Insights Error Analysis  Ask Aviator for Command Center—Integration Monitor: Business users can now get instant answers about document flows, partner activity, and platform performance—without needing technical expertise. This helps teams monitor operations proactively and resolve issues before they impact customers. Ask Aviator in Integration Monitor  Payload Analysis: Business users no longer need to interpret raw EDI data on their own. With Aviator, anyone can simply ask a question in natural language—like “What is this invoice for?”—and instantly receive a plain-English explanation. It’s a game changer for making complex supply chain data understandable and usable across teams. Trading Grid with Aviator Payload Viewer  Transaction Finder: Give your team the power to explore transaction data their way. Using intuitive, conversational search, users can uncover specific insights—such as delayed shipments or missing acknowledgments—without digging through multiple screens. It’s flexible, fast, and built for real-time answers. Trading Grid with Aviator Transaction Finder  Enhanced Historical Analytics: REST APIs and deeper insights into partner and document metrics make it easier to track long-term integration trends and power custom reporting. Elevating Trading Grid Insights Formerly known as Trading Grid Lens, Trading Grid Insights is now tightly integrated with Aviator for real-time, AI-driven queries: Service Traffic Prioritization: New visibility tools allow IT to manage low- vs. high-priority traffic during peaks, ensuring consistent uptime and service levels. Partial Processing Status: Improved tracking for partially processed documents helps teams stay on top of exception handling and reduces bottlenecks. Global Compliance at Your Fingertips Keeping up with eInvoicing mandates worldwide is no easy task—but we’ve made it easier with expanded compliance capabilities: 25.1 introduced support for the latest Franco-German Factur-X and ZUGFeRD standards, including German X-Rechnung validation. 25.2 added support for Romania (via in-house development), Singapore, and E-Reporting on our TG E-Invoicing Navigator platform. Integration Enhancements: Secure, Scalable, and Self-Service Advanced SFTP & Containerization: Enhanced security and streamlined deployment are delivered through advanced SFTP support and containerized services for Messaging and Data Integrator. ERP Adapter Expansion: New integrations include SAP S/4HANA P2P, Oracle Fusion SCM, MS Dynamics 365 (Finance & Operations, Business Central), and NetSuite—simplifying ERP-to-B2B integration across more environments. Self-Service Capabilities: From onboarding partners to deleting records and setting up translation maps, our TG Quick Connect workflows reduce onboarding time and empower business users to act independently. Enhancing Supplier Collaboration Purchase Order Negotiation: Businesses can now collaborate on POs with trading partners before syncing into back-end systems, improving accuracy and reducing order rework. Package Codes and PO Notes: Shipment and order data are now more precise with added support for dimensional package data and embedded notes. Expanding Platform Access and Security SCIM and SSO Enhancements: Streamlined provisioning of users and partners across systems improves identity governance and speeds up community onboarding. Vault & Key Management: Credential management now aligns with enterprise security standards, reducing risk and meeting compliance mandates. Performance and Productivity Boosts Faster Processing: Onboarding and deduction tasks are now processed more efficiently, with split batch processing minimizing delays. Improved Portal Search and Custom URLs: Enhancements to Core Collaboration Access include more comprehensive search and support for customer-branded URLs in shared communities. A Season of Growth with OpenText Business Network Just like summer offers time to pause and plan, OpenText Business Network’s latest innovations help you step back, realign, and move forward with purpose. Whether it's gaining real-time insights, streamlining compliance, or giving your teams more control, our 25.1 and 25.2 releases are designed to help you build smarter, more connected supply chain ecosystems. We’re excited about what’s ahead—and we’ll be back later this year with even more updates to keep you moving forward. The post What’s New in OpenText Business Network Cloud appeared first on OpenText Blogs.

As someone who has spent over two decades in the energy sector before joining OpenText as an Industry Strategist, I've witnessed first hand the operational challenges faced by energy and resources corporations that have root causes stemming from inadequacies in information management. Today, I'm excited to share how organizations across utilities, oil and gas, chemicals, metals and mining, and engineering and construction can leverage information management to achieve $1 billion in operational savings over the next decade, using the same strategies OpenText employs. Our approach combines innovative technology solutions with operational excellence to transform IT cost structures while enhancing productivity and elevating human potential across the enterprise. The Unique Challenges Facing Energy and Resources Organizations Energy and resources companies operate in an environment of volatile commodity prices, stringent regulatory requirements, complex asset management needs, and increasing pressure to improve safety while maintaining profitability. Many organizations in this sector struggle with: Aging infrastructure requiring significant maintenance resources Siloed data systems Complex document management requirements for regulatory compliance Complex supply chains and B2B ecosystems that play a key role in keeping assets running for longer High costs and safety risks associated with field and facility operations Increasing cybersecurity threats to critical infrastructure These challenges create significant operational inefficiencies that directly impact the bottom line. At OpenText, we've developed a blueprint for using our own portfolio of information management solutions to transform operations, optimize systems, and simplify complexity.  This blueprint can be used by organizations across the energy and resources sector to unlock measurable value – like $1 billion in savings over the next 10 years and perhaps even more. The Five Pillars of $1 Billion in Savings OpenText recently announced an ambitious initiative to achieve $1 billion in operational savings over the next decade by leveraging our own software solutions. This strategy is built around five key areas that are particularly relevant to energy and resources corporations: Data Center Consolidation and Cloud Optimization For energy companies managing operations across multiple locations, consolidating data centers and optimizing cloud environments can yield approximately 15% of total savings. This represents about $160M in savings in our plan to reach $1B in savings. By migrating from fragmented, on-premises systems to unified cloud platforms, companies can reduce infrastructure costs while improving data accessibility and security for both office and field personnel. Systems and Tools Rationalization Many energy corporations operate with dozens of disconnected systems accumulated through years of operations and acquisitions. CIOs are prioritizing consolidation by rationalizing these systems – which represents the largest savings opportunity at 35% of potential cost reduction. This amounts to about $375 million in savings for OpenText and likely even more for many companies across the energy and resources sector. Companies can eliminate redundancies and create a unified operational view that supports better decision-making across the entire asset lifecycle and supporting business functions. Process Improvement, Automation and AI Asset intensive operations involve thousands of repetitive processes that are ideal candidates for automation.  Our belief is that with cloud, security, and AI anything that moves, including information, can now be autonomous. By implementing intelligent process automation and AI-driven workflows, companies can achieve approximately 15% of their total savings. While freeing highly skilled workers to focus on safety and value-added activities instead of routine, and error prone tasks. Employee Productivity and Efficiency Improvements Facility operations across the energy and resources sector often suffer from information delays and communication challenges. Digital solutions that connect field and facility workers with real-time information and collaboration tools can drive approximately 25% of potential savings through improved workforce productivity and reduced downtime. Cost Avoidance Through Proactive Management Proactive management of assets and operations can help energy companies avoid approximately 10% of costs. By implementing predictive maintenance and other information management solutions, organizations can prevent costly equipment failures, operational disruptions, and safety incidents before they occur. Just as all safety accidents are preventable, so are other business challenges using information management best practices and technologies. The Path Forward By following OpenText's blueprint for saving $1 billion in cost savings, companies across the entire energy and resources sector can achieve similar transformative savings while positioning themselves for sustainable growth into the future. To learn more about how your organization can leverage OpenText solutions to achieve substantial operational savings, visit How to save $1 billion the OpenText Way and sign up for a Professional Services Workshop. How can OpenText work with you? Learn more about OpenText solutions for Utilities, Chemicals, Oil and Gas, Metals and Mining and Engineering, Procurement and Construction that can help you work smarter in 2025 and beyond. The post How to Save $1B for Energy and Resources Corporations the OpenText Way appeared first on OpenText Blogs.

Imagine you’ve found the perfect opportunity with a new customer. Discussions seem promising, you're practically shaking hands on the deal, and they drop the question: “Are you EDI (electronic data interchange capable?” Suddenly, having an EDI strategy —a vague concept just moments ago— becomes mission critical.  This scenario is incredibly common. If it isn’t that, it could be a merger or acquisition demanding system integration, growth initiatives necessitating rapid partner connections, your legacy software hitting end-of-life, or even the retirement of the one person who knows your systems inside and out. The trigger can vary, but I find the last-minute scramble to get an EDI solution up and running, to be a recurring theme.  It's understandable that these sudden EDI mandates create anxiety, and I see that firsthand in the questions businesses ask us, as we begin scoping their EDI strategy projects. I’ve heard everything from “Will we have transaction visibility?” and “How quickly can we get this EDI solution up and running?" to the frequently asked “Can you integrate into our existing environment, like a plug-and-play?”   This blog aims to demystify EDI, drawing on my experiences with our customers, as an Account Development Executive at OpenText Business Network.  5 Signs you need to update your EDI strategy Is it time to update your EDI strategy? Look for these telling signs:  1. Aging systems  Just the other day, I met with the CTO of a manufacturing company facing a major hurdle: their on-prem infrastructure had become a leaky bucket, making outsourcing EDI their only way to plug the resource drain.  Customers are often tied to in-house systems that, despite past customization, now limits their ability to adapt to the rapidly changing B2B integration landscape. This is exactly the kind of challenge an experienced EDI vendor is equipped to handle. We can swiftly grasp the complexities of your systems and leverage our proven expertise, shortening your learning curve and ensuring a smoother transition.   Key takeaway: Don’t divert valuable time and resources away from your core business and wait for inefficiencies to creep in so deep.  Ecolab precisely illustrates this challenge. The complexity and high costs of their in-house EDI solutions became a significant business impediment, ultimately leading them to seek our expertise.  2. Global expansion  Businesses can no longer afford to ignore the global marketplace. But scaling globally means diving headfirst into a vortex of complex B2B information flow—borders, time zones, languages, and the ever-shifting sands of trade mandates. Recent tariffs have turned this challenge into a fight for survival, demanding rapid partner onboarding and a trading partner matrix that bends, not breaks.  This reminds me of a European apparel company that was looking to strengthen their relationships with US retail giants. They came seeking our expertise and existing relationships with Nordstrom and Macys among other giant retailers of the world, to solidify their operations. Now, flip that scenario. US companies grappling with EU cross-border trade and e-invoicing mandates? It's a whole different beast. I've personally witnessed how the B2B complexity multiplies, turning simple EDI transactions into a logistical nightmare.   Key takeaway: Don't burden your local team with global complexity. Instead, tap into an EDI vendor with a proven global network, a network your potential partners are likely already plugged into.  Plastipak demonstrates this perfectly. They bolstered their small IT team with an EDI strategy that improved business agility as they scaled globally.  3. ERP integration  Let me tell you about an F&B company I met with, that was knee-deep in an ERP migration project. The IT Director was convinced the new ERP would be a game-changer. But, as they say, the devil is in the details. The first hurdle? B2B integration. Turns out, there were about 10 different touchpoints, one of which was EDI, that needed seamless data flow into and out of the ERP. Weeks turned into months, as they swept through data, scattered across systems like confetti after a parade. The SI finally reached out to us, their EDI vendor, to help map out their ecosystem.   We make EDI integration remarkably straightforward with pre-built adapters for SAP, Dynamics 365, NetSuite, and practically any major ERP out there. Whether it's a full migration, a version upgrade, or simply automating processes with ERP integration, our experience shows the smoothest projects bring us in early, making sure EDI doesn't become a last-minute headache.   To illustrate the difference: integrated ERP-EDI systems pave a smooth, predictable path to effective trading partner collaboration, clear supply chain visibility, and minimal disruptions. In stark contrast, manual data entry is like trying to navigate rush hour with a map drawn on a napkin, while your trading partners are constantly changing the route, and every wrong turn hits you with a hefty penalty.  Key takeaway: Bring in EDI experts early. Ultimately, it’s an ROI question: is it more profitable to constantly address ASN nightmares, or invest in a solution that eliminates errors from the start?  The latter proved profitable for CNH. They now operate a supply network with seamless B2B integration between ERP systems, trading partner networks, and transactions.  4. Digital transformation  I’ll never forget this interesting conversation I had with the newly appointed IT manager at an automotive company – he inherited a system that was, shall we say, creatively assembled. At that point, an EDI strategy was practically non-existent as the EDI setup was a spaghetti mess of legacy systems, manual workarounds, and enough spreadsheets to wallpaper a warehouse. The evident shortcomings of the handover process (or rather the lack thereof) were immediately apparent, as our initial conversations were entirely dedicated to basic system familiarization. It naturally progressed into a vendor consolidation project for their VANs and EDI translation software, a common scenario we see.  We are well-versed with the expectations for new IT managers, Directors or VPs to deliver process efficiencies and cost-savings. Successful implementation of such initiatives often hinges on EDI modernization, which drives automation. A strategic project like that could help achieve both immediate and long-term IT efficiency goals.  Key takeaway: Don't settle for duct-tape solutions. Strategic EDI investment in a future-proofed EDI system is a more visionary and sustainable approach than perpetually mending a patchwork quilt of outdated systems.  Here's how Metal Tech MFG transformed their processes. They made a strategic shift from an on-premises system to a modern cloud platform.  5. Support failures and material breaches  No lawyers involved (yet!), but the frustration a retail supplier I met felt, when their EDI support went MIA, might explain the title. For years, they relied on a seemingly adequate EDI vendor: transactions flowed, orders processed, invoices exchanged. However, critical support incidents—trading partner connection failure, mapping errors, or a compliance hiccup— revealed an agonizing reality. Their IT team, already stretched thin, would spend hours on hold, wading through endless support tickets, and receiving vague, delayed responses. The true cost became apparent during a peak season, with significant ASN chargebacks and strained trading partner relationships.  Sadly, it's a pattern I've observed repeatedly: the initial cost savings of a seemingly 'good deal' often masks a support nightmare, exacerbated by the painful and time-consuming prospect of migrating to a new EDI vendor.   Key takeaway: Don't let poor support sabotage your operations. When those initial 'savings' are consistently eroded by costly chargebacks and countless wasted IT hours, the question inevitably arises: at what point does rational decision-making override the sunk-cost fallacy?  We understand this critical need for reliability, which is why our robust Service-Level Agreements and proactive support teams demonstrate our deep commitment to providing a stable and dependable platform.   Discover how our customers are deriving significant value from their investments with OpenText.   Let's tame your EDI together  While an EDI strategy project might appear daunting, the true complexity lies in managing the consequences of broken processes. Partnering with a reliable EDI provider can take the stress out of the project.  We believe in building strong partnerships and providing the service you deserve. If you're ready to move away from reactive fixes and towards a stable, efficient platform, I encourage you to explore our easy EDI integration solutions and get in touch.   Let's talk about your unique EDI requirements and how we can help.   The post Top 5 signs you need an EDI strategy and B2B integration insights  appeared first on OpenText Blogs.

Financial Services Institutions (FSIs) face a pivotal moment: capturing the attention and loyalty of Generation Z (Gen Z). Born between 1997 and 2012, this digitally native cohort is redefining financial landscapes with expectations for instant results, ethical practices, and seamless digital experiences. For FSIs ready to evolve, the potential is immense.​ Decode the Gen Z financial consumer Gen Z embodies a blend of caution and ambition. Having witnessed economic downturns like the 2008 financial crisis, they are prudent yet entrepreneurial. While they may harbor skepticism toward traditional banking, they are eager to build wealth and prioritize financial security earlier than previous generations. Notably, Gen Z is projected to become the wealthiest generation by approximately 2035, primarily due to a significant wealth transfer from Baby Boomers. ​ The digital mandate: Beyond basic banking For Gen Z, digital proficiency is non-negotiable. A staggering 99% have used a mobile banking app in the last month, with nearly 50% managing their finances exclusively via smartphones. Moreover, 60% prefer to open accounts directly from their mobile devices. ​ Embedded financial experiences FSIs can thrive by integrating services into Gen Z's daily digital routines. This includes payment options within social platforms, investment opportunities in gaming environments, or banking services accessible through lifestyle apps. When financial management becomes an organic part of daily activities, Gen Z is more likely to engage. Invisible banking infrastructure Gen Z favors financial services that operate seamlessly in the background. They desire systems that automate savings, align investments with their values, and manage recurring payments autonomously. FSIs that handle financial complexities behind the scenes while offering simple interfaces will resonate with this demographic.​ The ethics edge: Purpose-driven banking Gen Z is deeply influenced by ethical considerations. Approximately 51% cite environmental, social, and governance (ESG) factors as important when choosing a payment provider. ​ Values-aligned investments FSIs offering transparent, values-based investment options gain significant traction with Gen Z. This involves creating portfolios that exclude industries like fossil fuels or weapons manufacturing while highlighting sectors such as renewable energy, education, and healthcare. Importantly, these options must provide competitive returns, demonstrating that ethical investing doesn't necessitate financial sacrifice.​ The speed imperative: Banking at Gen Z's pace Accustomed to instant gratification, Gen Z finds traditional banking timelines sluggish. They expect real-time transactions, immediate account openings, and swift loan approvals. FSIs must invest in infrastructure that supports these expectations to remain relevant.​ Frictionless onboarding With an average attention span of just 8 seconds for apps before abandonment, every additional form field or verification step risks losing potential customers. Leading FSIs are implementing streamlined account creation with biometric verification, auto-fill capabilities, and gamified elements to engage users effectively.​ Communication: Speaking Gen Z's language Financial jargon alienates this generation. They prefer straightforward explanations delivered through visual and interactive mediums.​ Financial education through content Short-form video content that simplifies complex financial concepts resonates with Gen Z. FSIs creating TikTok-style tutorials, interactive calculators, and gamified learning experiences about budgeting, investing, and financial planning position themselves as trusted advisors.​ Hyper-personalized insights Generic financial advice doesn't suffice. Gen Z expects insights tailored to their specific situations, goals, and values. AI-driven platforms providing hyper- personalized recommendations, spending analyses, and goal tracking foster stronger relationships with these young consumers., leading to loyalty and advocacy. Building trust with a skeptical generation Despite their digital immersion, Gen Z values human connection. The most successful FSIs will blend high-tech offerings with high-touch support when needed.​ Transparent fee structures Hidden fees and complex charge structures repel Gen Z consumers. FSIs must offer transparent, preferably low or no-fee models with clear explanations of any necessary charges.​ Human-backed digital experiences When issues arise, Gen Z desires immediate access to human assistance through their preferred communication channels—be it chat, text, or video call. Financial institutions that provide seamless transitions from AI-driven support to human experts instill confidence in their services.​ Gen Z in the workforce: Shape the future from within Beyond being financial consumers, Gen Z is also entering the workforce in significant numbers, bringing their digital-first mindset and values-driven approach into the financial sector itself. As young professionals, they expect modern workplace tools, AI-driven efficiency, and seamless collaboration across digital platforms. FSIs that embrace these expectations—whether through AI-powered knowledge management, flexible work models, or purpose-driven company cultures—will not only attract top Gen Z talent but also benefit from their fresh perspectives on innovation, inclusion, and customer engagement. By integrating their needs as employees, FSIs can better position themselves to serve Gen Z as customers, creating a future-proof financial ecosystem. The path forward To capture the Gen Z market, FSIs must undergo fundamental transformations—not just in digital interfaces but in their entire approach to banking. This entails developing products that align with Gen Z values, creating experiences that match their digital expectations, and communicating in ways that build authentic connections. Institutions that succeed will view Gen Z not merely as a market segment but as collaborators in designing the future of the financial services industry. By embracing digital innovation, ethical transparency, and instant gratification, FSIs can forge lasting relationships with a generation poised to reshape the financial landscape for decades to come. How OpenText empowers FSIs to win with Gen Z To successfully engage Gen Z, FSIs need more than just digital transformation—they need a connected, intelligent, and secure ecosystem. The OpenText suite of cloud solutions empowers financial institutions to meet Gen Z’s expectations with agility and innovation: OpenText Content Cloud ensures seamless access to critical documents, enabling real-time knowledge management and frictionless digital experiences. OpenText Experience Cloud helps FSIs deliver hyper-personalized, omnichannel interactions that resonate with Gen Z’s demand for intuitive and engaging financial experiences. OpenText DevOps Cloud enables FSI application delivery teams to ship better software—faster—with AI-driven automation, testing, and quality to meet Gen Z's high expectations of their mobile apps. OpenText Analytics Cloud leverages AI-driven insights to provide tailored financial recommendations, predictive analytics, and automated reporting—enhancing both customer engagement and operational efficiency. OpenText Business Network Cloud streamlines and secures transactions, enabling embedded finance and invisible banking infrastructure that align with Gen Z’s digital lifestyle. OpenText Cybersecurity Cloud safeguards sensitive financial data and transactions, ensuring trust, compliance, and resilience against evolving cyber threats. By harnessing the power of OpenText Cloud solutions, FSIs can modernize their operations, create value-driven financial experiences, and build lasting relationships with a generation that is redefining the future of finance. The post Gen Z & the future of finance: Fast, digital, and personalized appeared first on OpenText Blogs.

As I step into my second week as Chief Product Officer, I’m thrilled to see the incredible innovation driving Cloud Editions 25.1. This launch reflects our commitment to helping you drive efficiency, strengthen security, and accelerate growth. 2025 marks a turning point in shaping the future of business. At the core of this transformation lies information management, a driving force that empowers organizations to unlock the full potential of their talent and data. Our mission is to equip professionals across all disciplines - knowledge workers, cybersecurity specialists, supply chain experts, developers, and IT leaders - with the solutions and services they need to thrive in today’s fast-changing digital landscape.  With Titanium X, OpenText sets a new benchmark in SaaS innovation, offering an expansive portfolio of solutions that address critical business needs such as content management, service management, threat detection, identity management, observability, and supply chain optimization. By uniting simplicity, intelligence, and security, these innovations empower organizations to confidently navigate the multifaceted challenges of today’s digital landscape.  The latest Cloud Editions (CE) 25.1, OpenText continues to lead through the seamless integration of cloud, security, and AI technologies. These advancements are not simply responses to change - they are defining it. By forming the foundation for sustainable growth, these innovations empower organizations to not only future-proof operations but drive innovation with absolute certainty.  For CIOs, business leaders, and IT professionals, the mandate for 2025 is clear: embrace information management as the catalyst for transformation. Now is the time to harness the power of data to unlock potential and drive meaningful progress. Only then can you truly start to reimagine your information for sustainable business growth with longevity. Following today’s announcement, let’s explore how OpenText is reimagining information management and spearheading cutting-edge innovation: New innovations in Business Cloud Secure access to knowledge is essential for staying ahead of the competition. OpenText empowers engineers, IT professionals, and teams with integrated, secure technologies that streamline operations and enhance efficiency to enable greater success in an increasingly complex digital world. OpenText™ Content Cloud In this release, we have launched new bundle offerings for our fast-deploying cloud content management solution, OpenText™ Core Content Management. These updates further support businesses battling with fragmented and inefficient access to siloed content and simplifies cloud adoption and the ability to leverage generative-AI. By doing so, we equip decision-makers with the right tools to address the persistent challenges of disconnected information retrieval and onerous searchability, reducing the limitations posed by outdated legacy systems. The result? Unlocked operational efficiencies and improved workplace productivity. Improvements to OpenText Core Content Management include: The integration of OpenText™ Content Aviator: Now available to all customers out-of-the-box and at no additional cost, in an easy to deploy express bundle. OpenText Content Aviator empowers employees to utilize intelligent chat-based conversational search, content discovery, summarization, and translation at the click of a button, boosting knowledge worker productivity by enabling customers to quickly find and understand context across a broader ecosystem of applications. A new premium bundle that combines AI-powered SaaS content management with additional capabilities, including digital capture and signature, to enable customers to manage the full lifecycle of their content while reaping the benefits of a flexible SaaS solution. Preconfigured business scenarios: Providing sales, HR, product management, and other common cross-departmental functions with pre-built workspaces, templates, and folder structures to enable faster deployment and quicker return-on-investment. Additionally, OpenText Content Aviator has expanded availability for OpenText™ Core Archive for SAP and OpenText™ Core Content Management for SAP SuccessFactors bringing the productivity boost of a generative-AI assistant to these solutions. The new bundle offerings, together with the expanded availability of OpenText Content Aviator, empowers organizations to accelerate departmental or enterprise-wide processes in the cloud, aligning with strategic digital transformation initiatives, empowering businesses to operate with agility, optimize productivity, and achieve long-term success in an increasingly complex digital landscape. OpenText™ Cybersecurity Cloud In Cybersecurity Enterprise, OpenText™ Core Identity Foundation, our next-generation identity and access management (IAM) SaaS platform, now gives IT directors and leadership within large-scale enterprises and regulated industries greater autonomy over identity and access controls designed to protect high-value data across the entire environment within a single platform. By simplifying and automating fundamental identification processes, this release enables businesses to access the core collection of OpenText identity and access management capabilities under a single set of integrated microservices. By doing so, organizations can reduce security and compliance costs while ensuring adherence to government, cyber insurance, and internal standards. Additionally, the platform’s SaaS delivery model boosts operational efficiency and guarantees zero-trust security to meet the dynamic needs of modern enterprises. OpenText™ Experience Cloud In this release, organizations managing extensive digital asset collections or implementing enterprise-wide digital asset management (DAM) systems now have a powerful tool to unlock the full value of their rich media libraries. Powerful new search is provided by integrating OpenText™ Digital Asset Management (DAM) natively with OpenText™ Knowledge Discovery (IDOL). The new search adopts both advanced retrieval augmented generation (RAG) and AI-powered search to transform how users access and utilize assets. By marrying these two solutions together, enterprises struggling with inefficient asset discovery, inconsistent metadata tagging across teams, and unnecessary duplication of content creation or procurement, can take advantage of the tool’s natural language search capabilities, powered by secure and private AI, to quickly locate the right assets - even in large libraries where metadata may be incomplete or inconsistent. With reduced time spent searching, lowered storage costs for redundant assets, and enabled cross-departmental collaboration in content creation, this innovation empowers organizations to scale their digital asset management usage while ensuring iron clad security through a private AI service, eradicating the risk of exposing sensitive assets (unlike a public cloud environment). OpenText™ IT Operations Cloud To further increase IT visibility for better incident response and faster mean-time-to-repair (MTTR), we have bolstered the discovery capabilities in our vendor-neutral configuration management solution, deployable as SaaS, on-premises, or in the cloud.   Advanced Network Discovery for OpenText™ Universal Discovery and CMDB delivers deep, comprehensive visibility into how physical, virtual, and software-defined networking assets are configured. Now IT service management, operations, and network management teams can fully understand how network devices and their configurations support business service delivery - an area typically lacking detailed information from most CMDB discovery methods. The result? Faster MTTR and minimized service interruptions from networking changes.   CE 25.1 also introduces better visibility into operational technology (OT) and internet of things (IoT) devices by importing configuration data directly from Microsoft® Azure Defender. This ability gives enterprises extended insights into OT/IoT devices without requiring additional discovery tools or compromising OT/IoT security airgaps by deploying probes.  By increasing IT visibility across both networks and OT/IoT devices, OpenText Universal Discovery and CMDB further becomes a single source of configuration truth that IT, networking, and OT teams can use to troubleshoot faster, improve change success, and increase service delivery reliability.  New innovations in Business Technology Moving to the cloud means connected data is key. OpenText provides robust, flexible data platforms deployable in private clouds, public clouds, and via APIs, delivering enterprise-grade capabilities wherever you need them. OpenText™ DevOps Cloud To support the developer community, innovations to TruClient 2.0, part of the OpenText™ performance engineering suite of solutions, further elevates performance testing by delivering an intuitive, scriptless tool that meets the needs of testers at all experience levels. Designed to simulate real user behavior and provide robust client-side metrics, TruClient 2.0 puts flexibility, control, and security at the center of the performance testing process.  Most notably, this release allows browser decoupling, which empowers users to independently manage browser versions, enhancing security and eliminating the need for frequent updates or patches. The addition of Linux® support expands deployment options, while reduced resource requirements streamline operations with a lighter testing footprint. As a result, TruClient 2.0 continues to be a valuable tool for testers with the need to perform efficient, secure, and flexible performance testing for optimized testing process for a seamless experience and greater control over testing environments - a strategic move to future-proof performance engineering. Looking ahead With CE 25.1, OpenText is redefining the possibilities of Business AI, Cloud, and Technology. By delivering integrated solutions that simplify complexity, enhance security, and enable scalability, we, at OpenText, continue to proudly empower organizations to thrive in an era of rapid and revolutionary technological change, giving business access to the tools needed to unlock the full potential of their information management. Looking for more?   For more on all the CE 25.1 innovations, visit our blog as our subject matter experts guide you on the right solutions for your business as you continue to maximize your AI, cloud, and security journey. The post Accelerate growth with Cloud Editions (CE) 25.1 appeared first on OpenText Blogs.

Buckle up for a wild ride through the financial services landscape of 2025! The industry is about to undergo a transformation that's part sci-fi, part real-world magic, blending cutting-edge technology with human-centric innovation.  Consumer banking: Your financial superhero sidekick  Forget traditional banking - in 2025, your bank will be more like a tech-savvy best friend. Imagine an AI that knows your financial needs before you do, serving up personalized loan offers just as you're dreaming of that big purchase. Banking will seamlessly integrate into your life, whether you're checking your balance on a smartwatch or getting financing while shopping online.  The coolest part? A "financial fitness tracker" that predicts potential money bumps before they happen. It's like having a financial guardian angel that keeps you on track, offering real-time advice and insights.  Insurance: Smarter, faster, more personalized  Insurance is getting a major upgrade. Say goodbye to one-size-fits-all policies and hello to hyper-personalized coverage. AI will customize your insurance based on your actual behavior - safe drivers and healthy individuals will be rewarded with better rates. Imagine getting instant compensation for a delayed flight without lifting a finger, or having insurance premiums that adapt in real-time to market trends.  Climate change? Insurance is way ahead of the game, with policies that factor in environmental risks and help you stay prepared for whatever Mother Nature might throw your way.  Wealth management: Democracy meets investment  Investing is no longer just for the wealthy elite. In 2025, anyone can become an investor, thanks to democratized platforms that make growing wealth accessible to all. AI-driven portfolios will optimize your investments based on your unique goals and risk tolerance.  Want to invest sustainably? ESG (Environmental, Social, and Governance) portfolios will go mainstream, letting you align your investments with your values.   Corporate banking: Efficiency on steroids  Businesses will enjoy financial services that are faster, smarter, and more integrated than ever. Real-time global transactions, predictive cash flow tools, and seamless supply chain solutions will help companies operate with unprecedented efficiency.  The tech behind the magic  Artificial intelligence is the secret sauce driving this revolution. From fraud detection to personalized customer service, AI will be everywhere. Process automation will streamline operations, while generative AI will create intelligent, personalized financial experiences.  Sustainability: More than just a buzzword  Finance is going green! Expect financial products that prioritize sustainability, with tools to measure and minimize environmental impact. Banks and investment firms will offer green loans, sustainable lending practices, and transparent ESG reporting.  The human touch in a tech-driven world  Despite all the technological advancements, human skills remain crucial. The workforce will need to balance technical expertise with emotional intelligence. Continuous learning, remote work flexibility, and skills in data science and AI will be key.  Cybersecurity: Trust is everything  With great technology comes great responsibility. Advanced encryption, zero-trust security models, and biometric authentication will protect sensitive information. Transparent data governance will build trust with customers.  The strategic roadmap  For financial institutions to thrive in 2025, they must:  Embrace innovation Put customers first Build flexible, resilient infrastructures Invest in talent and continuous learning  The future is bright  The financial services landscape of 2025 will be a thrilling convergence of technology, sustainability, and customer-centricity. Institutions that adapt with vision and agility will lead the way, setting new standards for innovation and trust.  Get ready for a financial future that's not just about managing money, but about empowering people and creating positive change!  Are you ready to learn more? Learn more about how OpenText solutions can help, banking and insurance organizations improve customer experiences and win business.  The post Financial services 2025: A thrilling tech-powered revolution  appeared first on OpenText Blogs.

Transitioning to Session Initiation Protocol (SIP) from analog faxing is a significant step in modernizing communication systems. However, creating a strong and reliable cloud fax ecosystem requires more than just the shift to SIP. To truly maximize the potential of SIP-based faxing, cloud fax providers must focus on four critical areas and strategies that address common challenges and ways to fortify their faxing infrastructure.   1. Enhancing reliability: SIP-optimized strategies   While SIP brings digital efficiency to faxing, its compatibility with traditional fax protocols requires thoughtful optimization:   Leveraging fax-friendly protocols: Adopting T.38, a protocol designed specifically for faxing over digital networks, to mitigate common issues like latency and packet loss. Working with experienced providers ensures smoother implementation.   Optimizing network performance: To reduce latency, jitter, and packet loss through proactive network monitoring and maintenance, ensuring dependable fax transmission.   Upgrade legacy equipment: Using modern Analog Telephone Adapters (ATAs) designed for SIP or replacing outdated machines with digital fax application solutions to improve reliability.   By addressing these factors, cloud fax providers can significantly enhance the reliability of their SIP-based cloud faxing ecosystem.   2. Managing costs: ensuring predictable and efficient savings   While SIP offers cost advantages, effective cost management ensures these savings are maximized:   Reducing retry-related costs: Minimizing transmission errors with high-quality network configurations and intelligent retry mechanisms.   Streamline international faxing: Working with providers offering competitive rates for global communications or choosing cloud fax solutions with inclusive international pricing.   Focusing on cost efficiency allows providers to fully leverage SIP’s economic benefits without unexpected expenses and passing these savings down to their customers.   3. Strengthening network infrastructure for seamless compatibility   A robust network setup is foundational for ensuring smooth SIP faxing:   Specialized configurations: Businesses must work with providers who intrinsically fine-tune firewalls, NAT settings, and ATAs to prevent disruptions.   Implementing failover solutions: Cloud Fax providers must ensure system redundancy through secondary setups or cloud-based failover mechanisms to maintain communication during outages.   Simplifying telephony systems: Cloud fax providers that consolidate infrastructure to reduce complexity and minimize points of failure are best suited to serve the needs of their customers.   By refining the technical SIP ecosystem, businesses can enjoy a seamless and reliable faxing experience with their Cloud Fax providers who are leveraging SIP.   4. Prioritizing security and compliance   For industries and businesses handling sensitive data, robust security measures are crucial for Cloud Faxing using a SIP infrastructure – the following are necessary inherent technical capabilities:   Data encryption: Incredibly important to protect transmissions with advanced encryption protocols.   Mitigating threats: By using firewalls, intrusion detection systems, and SIP-specific security features to prevent data breaches.   Regulatory compliance: Partnering with cloud fax providers that ensure adherence to standards like HIPAA, PCI-DSS, or GDPR.   Focusing on security safeguards sensitive communications reinforces trust in SIP-based cloud fax providers.   The role of cloud faxing in a SIP ecosystem   These SIP strategies and capabilities complement SIP by addressing its technical challenges and adding value to the cloud faxing process:   Enhancing reliability: Thus, cloud faxing eliminates issues like jitter, codec mismatches, and hardware dependencies by operating within virtualized environments.   Simplified deployment: This helps businesses avoid extensive configurations with a hassle-free setup that bypasses the need for ATAs or specialized equipment.   Predictable costs: With transparent pricing models eliminate unexpected fees, providing cost control and simplicity.   With solutions like OpenTextTM Core Fax, businesses gain the combined benefits of SIP’s flexibility and cloud faxing’s reliability, achieving a secure, efficient, and cost-effective communication ecosystem.   By focusing on these four key areas, reliability, cost management, infrastructure, and security, cloud fax providers can build a robust cloud fax infrastructure that meets modern demands while leveraging the advantages of SIP. To learn more about what OpenText has to offer visit our Cloud Fax Solutions web page.    The post Four key strategies for building a robust cloud fax solution with SIP appeared first on OpenText Blogs.

As we close the first quarter of OpenText’s new financial year, our commitment to driving innovation in information solutions remains unwavering. With most enterprises now adopting multi-cloud strategies to enhance flexibility, reduce vendor lock-in, and improve resilience, OpenText is dedicated to equipping our customers with the tools to excel in this dynamic, data-driven landscape. Our focus continues to be on empowering your competitive edge through Business Clouds, Business AI, and Business Technology solutions that drive innovation, streamline operations, and fuel growth with seamless, automated information management solutions. Today, at OpenText World 2024 in Las Vegas, we proudly unveil Cloud Editions (CE) 24.4. This latest release builds on our robust cloud, AI, and cybersecurity capabilities, offering the ideal foundation for a secure, efficient multi-cloud approach. In today’s multi-cloud environment, seamless data flow across platforms is crucial for data accessibility, informed decision-making, and uninterrupted operations. CE 24.4 enables organizations to unify digital systems into one cohesive solution, supporting compliant and efficient data movement across complex multi-cloud setups while mitigating risk. By leveraging AI, we’re empowering the next generation of work—unlocking workforce potential to drive more strategic, high-impact outcomes. It’s time to let technology handle the details so your teams can focus on what matters. There is still time to join us at OpenText World or please join us via our virtual live stream - registration is still open. I am also extremely proud to announce the completion of our Titanium X roadmap, that provides organizations with a comprehensive, resilient foundation for intelligent digital transformation while ensuring strong security and regulatory compliance. We’re dedicated to delivering the technologies and innovations that transform challenges into opportunities in a multi-cloud world. Following today’s announcement, let’s explore how we are reimagining information to lead the digital future: New innovations in Business Cloud Fast-changing work environments can only thrive with secure access to knowledge, an essential requirement for staying competitive. We equip engineers, IT professionals, and teams with integrated, secure technologies designed to simplify operations and boost efficiency, ensuring you can thrive in an increasingly complex digital landscape. OpenText™ Cybersecurity Cloud In CE 24.4, OpenText™ Secure Cloud is designed to unlock the full potential of Managed Service Providers (MSPs) by offering modern, user-friendly interfaces and streamlined operations. With enhanced analytics, integrated management, and a simplified ordering experience, this platform empowers MSPs to boost growth and reduce expenses while providing comprehensive cybersecurity solutions to small and medium-sized business (SMB) customers. By offering flexible, low-cost cybersecurity bundles tailored specifically for MSPs and the SMB market, OpenText Secure Cloud helps consolidate vendors, minimizing the complexity and cost of delivering services. MSPs can easily order, deploy, and manage these solutions through a single intuitive console, allowing them to protect customers with cost-effective, all-encompassing security solutions without sacrificing service quality. This simplicity drives efficiency, enabling MSPs to streamline their security stack while delivering positive outcomes for their SMB clients. OpenText™ Experience Cloud In this release, we have enhanced OpenText™ Experience Cloud - a fully integrated, composable portfolio designed to elevate customer experiences and engagement within a unified environment. This empowers organizations to reimagine conversations and customer interactions with advanced capabilities in communications and messaging, customer data and journeys, and secure fax solutions.   Innovations in CE 24.4, include:  OpenText™ Communications (Exstream™), our leading customer communications management platform, now includes improved migration tools and design accelerators to simplify cloud transitions and upgraded job management for high-volume communications. Additionally, customer experience leaders can leverage optimized communications orchestration to boost operations efficiency. These updates support businesses to streamline workflows in managing customer interactions, aligning with their goals to modernize both customer experience strategies and technology ecosystems  OpenText™ Core Messaging part of an end-to-end cloud-based platform for personalized communications now supports RCS (rich communication services) - whether it’s email, WhatsApp, SMS, web, mobile, or print. This expanded channel offering allows organizations to engage customers through their preferred channels, enhancing their experience with rich media options like images and branded profiles for easy identification. This development emphasizes real-time, on-demand communications, encouraging businesses to deliver tailored, modern experiences that meet customer where they are, every time.   OpenText™ Customer Data and OpenText™ Core Journey now offers expanded unified customer data management capabilities, including preference management with real-time, enabling seamless personalization for more tailored, impactful customer experiences.  Finally, CE 24.4 sees innovations to OpenText™ Core Fax and OpenText™ Fax (RightFax) to transform traditional faxing by offering a secure, private or public cloud-based subscription model, allowing organizations to seamlessly shift from on-premises fax servers without IT disruption. These solutions integrate effortlessly with multifunction printers, electronic medical records (EMRs), and platforms like Webex and Microsoft Teams, ensuring vital communication systems stay fully connected. Designed for industries handling sensitive data - such as healthcare, finance, legal, and government - OpenText’s cloud fax solutions empower global organizations to modernize their fax infrastructure with security and adeptness.  OpenText™ IT Operations Cloud To further innovate our IT Operations Cloud offerings, OpenText™ Core Cloud Network Observability is a powerful new addition to our suite of observability solutions, which includes OpenText™ Core Infrastructure Observability and OpenText™ Core Application Observability. Together, these tools equip enterprises with the critical capabilities needed to detect and address cloud performance issues whether infra, app, or network, providing comprehensive visibility to optimize cloud environments and drive business growth. Let’s break it down: OpenText™ Core Cloud Network Observability: This new product offers robust cloud network stack discovery, monitoring, and traffic analysis. It enables businesses to visualize their AWS cloud networks through detailed cloud network maps, overlaying performance and application flow data to give a clear picture of network health and performance. OpenText™ Core Infrastructure Observability: OpenText Core Infrastructure Observability delivers unified observability for multi-cloud and on-premises infrastructure by injecting the root-cause analysis process with analytics and guided workflows. This solution enhances infrastructure content by improving application coverage and integrating with private VMware and cloud clusters, including AWS and Azure. Additionally, it extends content capabilities to MongoDB, further enriching the observability framework. OpenText™ Core Application Observability: OpenText Core Application Observability offers cost-effective application observability built with native OpenTelemetry. In addition to correlated metrics, logs, and traces, OpenText Core Application Observability enhances the application observability process by integrating with OpenText Core Cloud Network Observability and OpenText Infrastructure Observability to enhance troubleshooting efforts, enabling better incident resolution through a complete understanding of cloud-based networks, infrastructure, and applications. With this comprehensive solution, businesses can proactively manage their cloud environments, ensuring optimal performance and reliability while cultivating growth in today’s competitive landscape. Learn More: What is Network Observability?Learn More: What is Observability? New innovations in Business AI Harness generative-AI to help unlock the full potential of your intellectual property. Our AI-powered assistants work seamlessly across large, confidential data sets, ensuring that only authorized individuals access the right information at the right time, safeguarding both security and value. OpenText™ Intelligence Aviator: Designed to encourage a truly data-driven culture, this innovation starts by empowering enterprise teams to interact with business intelligence data in a more intuitive, user-friendly way. With intelligent LLM-powered capabilities, users can now engage with data through simple, natural language conversations, making the process of accessing, analyzing, and visualizing information far more accessible, even for those without deep technical expertise. For organizations striving to integrate data-driven decision-making across departments, this tool offers significant advantages. An ecommerce business, for example, needing to quickly assess sales performance across multiple regions, traditionally would require a specialized data analyst to extract and interpret the data. Instead, with OpenText Intelligence Aviator, line-of-business users, such as regional managers, can directly ask for specific data insights and generate instant, actionable results. By simplifying data interaction, OpenText Intelligence Aviator ensures that data becomes a central part of everyday decision-making, making it easier for enterprises to leverage their business intelligence and stay agile in competitive markets. OpenText™ Content Aviator: Now integrated with OpenText™ Information Archive, OpenText Content Aviator revolutionizes how IT data managers interact with legacy content and archived data. Through an intuitive LLM-powered chat interface, users can easily access, retrieve, and summarize archived data using natural language to uncover relevant insights in a matter of seconds. With intuitive natural language conversation, users can access rapid answers to unfamiliar archived content, greatly enhancing productivity while assuring sensitive and proprietary information remains secure and adheres to organizational security protocols. OpenText Content Aviator enables smarter, faster, and safeguarded data retrieval from archived systems, making it an indispensable part of the end-user experience when accessing vast amounts of legacy content. OpenText™ DevOps Aviator: A transformative solution that now harnesses generative-AI and LLMs to automate the conversion of video recordings into manual tests and defect reproduction sequences - completely eliminating the need for coding. This drastically reduces the time developers, testers, and engineers spend creating manual tests, turning hours of footage into actionable tests in just minutes, accelerating project timelines and boosting productivity. In practice, a software development team troubleshooting a critical bug can quickly generate test cases from recorded user interactions, streamlining defect reproduction. By leveraging the AI-assisted chat feature, teams can also convert AI-generated content into actionable tests using OpenText™ Core Software Delivery Platform, enabling faster iteration with fewer errors. This innovative approach allows teams to focus more on problem-solving and less on manual tasks, delivering higher-quality products faster and ensuring smoother workflows across development cycles. New innovations in Business Technology As workloads shift to the cloud, connected data becomes critical. At OpenText, we offer robust, flexible data platforms that can be deployed in private clouds, public clouds, or via APIs, delivering enterprise-grade capabilities no matter the deployment method. OpenText™ Analytics OpenText™ Information Intelligence - Thrust API: This new innovation to CE 24.4 brings together the power of OpenText™ Intelligent Classification, and OpenText™ Knowledge Discovery into one single, intelligent solution that allows independent software vendors (ISVs) and businesses to manage, control and prevent sensitive information from being shared inside and outside an organization – a critical asset industries - such as healthcare, financial services, and government - needing to align with stringent personal identifiable information rules and compliance regulations to mitigate risk. Unstructured data - emails, documents, contracts, and more - often hold sensitive information, but identifying and preventing the sharing of this data can be a challenge. That’s where the Thrust API steps in. By combining AI-powered classification, data analytics, and risk detection into one solution, IT teams can uncover hidden insights, identify anomalies, and preemptively address potential mismanagement of information. Consider a financial services provider handling a high volume of sensitive client information. With traditional methods, identifying potentially risky and sensitive information being shared outside of the organization could be time-consuming and error prone. By using OpenText Information Intelligence – Thrust API, the financial provider can automate this process, ensuring that sensitive content is flagged in real time, allowing the team to address security and compliance concerns before they escalate. This solution is designed to reduce the effort and time required for risk-related initiatives, enabling teams to focus on strategic priorities while maintaining strong data security. In an era where data privacy regulations are tighter than ever, having the ability to analyze and secure unstructured data is not just an advantage - it’s a necessity. And finally, I'm pleased to share some exciting news about our latest advancements in security compliance and governance that will benefit our clients across various sectors. OpenText™ Content Management (Extended ECM), has achieved Protected B certification from the Government of Canada. This significant milestone means that Canadian government organizations can now adopt OpenText Content Management in the AWS public cloud with the confidence that their data and workloads are secure and protected. With this certification, organizations can modernize citizen-facing services and automated workflows - such as grants, benefits, and permitting - ultimately enhancing service delivery and citizen engagement. Additionally, on September 11, 2024, OpenText received authorization on its OpenText™ IT Management Platform (ITMX) for the Federal Risk and Authorization Management Program (FedRAMP). The IT Management Platform (ITMX) comprises a suite of solutions, including OpenText™ Service Management, OpenText™ Asset Management  , OpenText™ Universal Discovery and OpenText™ Project and Portfolio Management. This FedRAMP authorization provides United States federal agencies with the confidence to utilize OpenText solutions to deliver modern user services, enhance IT productivity, and reduce both risks and operational costs. Together, these advancements reinforce our commitment to providing secure, innovative solutions that empower organizations to thrive in their respective sectors. Looking for more?   For more on all the CE 24.4 innovations, visit our blog as our subject matter experts guide you on the right solutions for your business as you continue to maximise your AI, cloud, and security journey. The post Embrace AI Knowledge Work with Cloud Editions (CE) 24.4 appeared first on OpenText Blogs.